Shipping policy

Shipping Policy

Last Updated: October 9, 2026

Thank you for shopping with us! We are committed to processing and delivering your orders as smoothly as possible. Please review our shipping policy before placing an order.

1. Order Processing Time

  • Orders are typically processed within 1–3 business days after confirmation.

  • Orders placed on weekends or public holidays may be processed on the next business day.

  • During sales, holidays, or high-demand periods, processing may take longer.

2. Shipping & Delivery Time

  • Domestic Orders: Estimated delivery within 3–7 business days after dispatch.

  • International Orders: Estimated delivery within 7–15 business days after dispatch.

Delivery times are estimates and may vary depending on your location, courier service, weather conditions, customs clearance, or other unforeseen circumstances.

3. Shipping Charges

Shipping charges are displayed at checkout before you complete your purchase. Any applicable delivery fees will be communicated before your order is confirmed.

4. Order Tracking

Once your order has been dispatched, tracking details may be provided by email or SMS, where available. You can use these details to check your shipment status.

5. Incorrect Shipping Information

Please ensure that your shipping address, phone number, and other order details are accurate before placing your order.

If you notice an error, contact us as soon as possible. We cannot guarantee address changes after an order has been processed or dispatched.

6. Delayed or Lost Shipments

Although we work to deliver orders within the estimated timeframe, delays may occur due to courier issues, customs, weather, or other circumstances beyond our control.

If your order has not arrived within the estimated delivery window, please contact our customer support team so we can assist you.

7. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. Include your order number and clear photos of the item and packaging so we can review the issue and help resolve it.

8. International Shipping & Customs

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. Unless stated otherwise at checkout, these charges are the customer's responsibility.

9. Contact Us

If you have any questions about shipping or your order, please contact us through our store's Contact Us page or the customer support details provided on our website.

Thank you for choosing us!